The Thai Design Consultation Service
One-to-one jewellery business consultations
When we first founded our YouTube channel a few years back, we noticed that there's plenty of professional advice out there on marketing, branding and PR - but almost no guidance on the production side of running a successful jewellery business. Here at Thai Design, our Owners Kim and Kelly share more than 30 years of experience navigating all facets of the trade, from both sides of the relationship: manufacturer and designer. Whether you're years into your jewellery journey or today's step forward is your very first, this is practical, honest guidance from business owners who have been where you are now.
Kim
As Thai Design's third-generation owner, Kim has watched her family's business evolve since childhood. Since taking over as Managing Director, she's spent over 20 years working directly with jewellery brands, retailers and wholesalers, bearing witness to countless product designs, sales strategies and marketing approaches along the way. As the face of Thai Design's YouTube channel, Kim has honed a talent for explaining manufacturing honestly, and in accessible terms. Her consultations focus on the bigger picture — positioning, product-market fit, and the perspective that comes from watching thousands of brands try, adapt and grow.
Kelly
Kelly brings deep, hands-on expertise in pricing, production and day-to-day operations, built from years spent overseeing the internal mechanics of a successful international jewellery business. He's the person brands could turn to when a decision needs to hold up financially as well as creatively - costing, capacity, and the operational detail that determines the difference between a good plan and a viable plan. He's here to offer advice on the practical realities of scaling your business to the next level: margins, supplier management and building processes that don't buckle under growth.
The perspective few others can offer
If you're already partnered with a manufacturer, that's completely fine. We're here to offer you an independent, transparent opinion.
After two decades of watching brands start, scale, and sometimes stumble, it is now our privilege to share our experience-backed perspectives on design, pricing, production, supply chains and retail.
No jargon, sugar-coating, or vagueness. As business owners ourselves, we're committed to offering just the kind of direct, practical advice we'd have benefitted from in the early days.
We'll meet you where you are
Scale & Growth for Jewellery Brands
Advice for established businesses looking to scale production, improve operations and expand.
Jewellery Manufacturing Foundations
Inspiration and guidance for aspiring jewellery designers and early-stage brands.
How it works
SIMPLE - ON YOUR TERMS - NO OBLIGATION
Introduce yourself
To help us get to know you, prepare for your first consultation and match you with the most suitable consultant, please complete our Introduction Questionnaire. New to jewellery manufacturing, or already running an established brand - we'll assign you to one of our two mentoring pathways (Foundations or Scale & Growth).
Book an appointment slot
Once you've introduced yourself with the questionnaire, we invite you to start your journey by booking a one-hour consultation. Request the appointment via our straightforward online booking system and await an email explaining how to secure your consultation with payment.
Talk it through
Once payment is received, your one-hour consultation is confirmed. Assigned either Kim or Kelly - whichever consultant best matches your needs - this 1:1 video call is an opportunity to begin seeking tailored, practical advice on your business and goals.
Continue evolving
If you wish to further deepen the conversation and develop your business, you might wish to purchase a package of three or five sessions. These multi-session bundles are discounted, and not time restricted - you may use them over a condensed period or as long as a couple of years.